Livogrid

Bangla support: +880 1700 000000 · EN | বাং

1,250+ items · updated daily
Home / Help Center
Help Center

How can we help today?

Search hundreds of articles, find answers to common questions, or talk to a human in Dhaka in under 14 minutes.

Browse by topic

Eight categories, 115+ articles.

Getting started

Create your account, find your first product, complete your first order.

12 ARTICLES

Orders & payments

bKash, Nagad, card payments, taxes, invoices, and order history.

24 ARTICLES

Downloads

Where to find your files, re-download old purchases, troubleshoot download errors.

8 ARTICLES

License & activation

Apply your license certificate, troubleshoot activation, manage site limits.

18 ARTICLES

Updates

Get the latest version, automatic vs manual updates, rollback to older versions.

7 ARTICLES

Account & billing

Change email, reset password, manage payment methods, close account.

14 ARTICLES

Affiliate program

Sign up, get links, track earnings, request payouts, tax forms.

11 ARTICLES

Technical issues

Compatibility, conflicts, error messages, server requirements, debugging.

21 ARTICLES
System status
ALL SYSTEMS OPERATIONAL
MarketplaceOPERATIONAL
CheckoutOPERATIONAL
Downloads CDNOPERATIONAL
Affiliate dashboardOPERATIONAL
License verificationOPERATIONAL
Support channelsOPERATIONAL
Recent updates
MAR 18, 2026
Bangla-only support hours expanded
Our Bangla support window now runs from 9am to 9pm BDT, seven days a week.
MAR 12, 2026
Nagad checkout improvements
Faster confirmation — most Nagad payments now complete in under 30 seconds.
MAR 04, 2026
License verification portal launched
Verify any CodeKart license at codekartbd.com/verify using your serial number.
Still need help?

Talk to a human in Dhaka.

Three channels, real people, average first reply under 14 minutes during working hours.

FASTEST
Avg 14 min reply

WhatsApp

Drop us a message in Bangla, English, or Banglish. Best for fast questions and quick fixes during business hours.

Within 4 hours

Email support

For longer issues, attached screenshots, or detailed technical questions — your case gets a dedicated ticket number.

By appointment

Visit our office

Working with us in person? Book a slot and we’ll set time aside. Banani, Dhaka. Coffee included.

// Community

Join 8,400+ Bangladeshi developers in our Facebook group.

Ask other CodeKart users, share solutions, get early access to new product launches, and find freelance work — all in Bangla.